communication

Open and connected: Why Facebook should eat its own dog food

Social Media: “It’s just a channel”

If you want to win in business, answer the phone.

How Public Relations has changed because of Social Media

New Marketing vs Old Marketing

Delicious is about more than just bookmarks…

Don’t Read This Post Unless You Want to Find a Job or Help Others

Connecting with Phans: How Philadelphia’s Team use PR and Social Media

Verizon, Google and Net Neutrality – In Plain English

One Way Intimacy – Don’t let a two way dialogue become a monologue