The Customer

The Most Important Questions to Ask a New Client

If you want to win in business, answer the phone.

Cash-only, no social media and other tales from behind the times

Are you preventing your employees from becoming a touch point, or encouraging it?

New Marketing vs Old Marketing

______ is just a fad.

Social Media Warning Labels: It’s not “just another channel…”

Will 2011 be the year the RIAA "gets it?"

Will 2011 be the year the RIAA “gets it?”

Conversations, Influence and the NEED to Step Your Game Up!