The Customer

The Power to Spread Awareness, The Smarts to be Accessible

Mind The Gap – Beware of Social Media Disconnect

Why Economics matters in Social Media

Why I hate eBay and how I’d fix it.

Something remarkable could happen

Microsoft Office Rant…my apologies.

Negative Comments And When The Tree Falls In The Forest

Listening: A potential cure for unemployment woes, if only…

The Thankless Job

Here are some ideas that can help Starbucks be even more successful.