The Customer

iPad: The one and only way Apple could improve sales

3 ways AT&T can improve their bottom line, this year

BREAKING NEWS: Air Travel is about to improve dramatically.

A Living Social Media Case Study–US Airways–Are they listening? Part II

“If you build it, they will come.”

A Social Media tagline – If you build it, they will come.

Social Media and Monetization – What some companies simply don’t get.

Why Lala’s demise upsets me

Why Lala's demise upsets me

Technical Hiccups and fixing a poor experience